Changes to the Mischief Tickets Website during 2025

September 2025

Beginning in April 2025, Mischief Tickets is making changes to how we gain access to and sell tickets for Mischief productions in the West End. This will enable us to offer new services and products in future. In order not to cause any interruption to our after sales support to existing ticket holders, we are operating two sites for a temporary period while the changes are put in place. This article explains the position during this transition period.

In this article and elsewhere in our Help Centre, we refer to the current website used for all new bookings as:

Mischief Tickets

It can be found at http://book.mischieftickets.com and confirmation emails are sent from confirmation@mischieftickets.com.

We refer to our original website which is only used to support prior bookings made on that site as the:

Original Mischief Tickets

It can be found at http://tickets.mischiefcomedy.com and confirmation emails are sent from automated@ingresso.co.uk.

The differences between the two sites are described here:

Mischief Tickets Site vs. Original Mischief Tickets Site

If you are unsure which Site you are using, you can see how they look different here: Which Mischief Tickets website am I using?

If you need any further advice after reading this article, our customer service team operates seven days a week and can be reached by email at help@mischieftickets.com.