I have not received an expected email from you

I have not received an expected email from you

You are here because you have not received an email you are expecting from Mischief Tickets.

The first thing to do is check you booked through Mischief Tickets. You can do this by checking your confirmation email. If your confirmation email was sent by Mischief Tickets from a mailbox address automated@ingresso.co.uk then you booked through Mischief Tickets.

If your confirmation email is not from the mailbox above we will not be able to help, you will need to contact the company you purchased your tickets through. 

If you are unable to locate your confirmation email and you are unsure who you booked your tickets with you can check your payment card statement, if it says just:

Mischief Tickets

and no other wording, then you have booked through Mischief Tickets.

If your card statement says the show name or anything else, then it is most likely you booked through another company.

The next thing to do, if you have not done it already, is to check your junk, spam and deleted mail folders, also some email providers create a folder called All Mail (for example, Gmail does this) or 'Other' (for example, Hotmail, outlook and Live do this).

If you still cannot locate the email please contact us.